Frequently Asked Questions

For Customers

How long does shipping take?

Most orders ship within 2–5 business days. Delivery time depends on your location.

Do you offer tracking?

Yes. You’ll receive a tracking number as soon as your order ships.

What is your return policy?

We accept returns within 30 days of delivery if the item is unused and in original condition.

Are the products high quality?

Yes. We only work with premium materials and print providers to ensure great fit and print quality.

Can I cancel or change my order?

Yes. You can cancel or modify your order within 24 hours of purchase. After that, we may have already started production.

Do you offer free shipping?

Yes, shipping is free on all orders.

Still have questions?

Feel free to reach out at support@veilmerch.com. We reply quickly.